See video HERE for how to fix the issue

Step 1: rename the Villa Sistemi Medicali in C:\ProgramData\Villa Sistemi Medicali

Step 2: check CPU / TSE firmware from master control of Pano (see Villa logo, software revisions)

Step 3: firmware of the machine will determine appropriate twain driver (here CPU FW 505 / TSE 103 will require Twain 505)

Step 4: Source the twain package, and run the installation

Step 5: make sure to copy the calibration data into the new folder created after the install

Step 6: open the module making sure of the connection and the fix

Step 7: double check the appropriate filtering plugin is applied, and if not, cancel of out of the capture window, select the drop down and hit save

Note: This issue is not related to USB dongle key, occurring with and without key enabled